All parts are already in stock at AGCO’s head office and parts warehouse in Kempton Park, and there is also a standby combine (9T) available to help out in the event of a breakdown that cannot be fixed quickly.
Werner Nel, Managing Director of JWL Agricultural Services who is the local AGCO dealer in the Wakkerstroom area, talks more about the after-sales service: “Even if you have the best product in the world, it will be to no avail if you cannot support it with the necessary after-sales service.”
The after-sales service is not only the responsibility of the local agent, but also includes support rendered to the agent by head office. “As an agent, I have direct access to the spare parts and information from head office. The shorter the path to the solution, the less waiting time for the farmer, and that is what we are striving for. We want to make sure the farmer’s equipment should be down as little as possible and be productive and profitable all the time.”
Fendt also recently launched their dealer network at the AGCO head office. The following well-known agencies have been appointed as Africa’s first Fendt agents:
- BHBW – Bothaville, Free State
- BHBW – Hoopstad, Free State
- Drakensburg Agricultural Services (DAS) – Winterton, KwaZulu-Natal
- JWL Agriculture – Ermelo, Mpumalanga
- JWL Agriculture – Standerton, Mpumalanga
- OVK – Bethlehem, Free State
- Tradestuff – Hartebeesfontein, Northwest
- Valtrac – Parys, Free State
For more information on Fendt Ideal Combines, please contact Frans Cronjé at 066-581-7505 or Frans.Cronje@agcocorp.com or go and see for yourself at your nearest friendly, helpful dealer.