INDUSTRY-LEADING SERVICE
Fendt Gold Star Customer Care

The Gold Star Promise

Operational success takes more than just superior machine performance. Farmers need to manage risk, downtime and variable expenses. That's why every Fendt product comes standard with our industry-leading Gold Star Customer Care program, offering total peace of mind.

The Gold Star Plus Extended Promise

Offering more than just our standard Gold Star Customer Care Program, Gold Star+ is the industry’s best extended service contract plan providing additional coverage for up to five years. This coverage includes both maintenance and warranty coverage.

Select from Two Programs for the Best in After-Sale Care

Gold Star and Gold Star Plus



Gold Star

Gold Star+

Warranty

3 Years*5 Years*
Coverage

Full bumper-to-bumper with $0 deductible

Full- bumper-to-bumper with $0 deductible
SavingsParts covered for one year, all labor for six months15% OFF extended service and maintenance
MaintenanceAll factory-recommended maintenance is includedall factory-recommended maintenance is included
Fendt ConnectFive-year subscription is standard5 -year subscription is standard
LoanerLoaner provided if tractor can't be fixed in 48 hoursTravel reimbursement from day 1




*Each equipment has specific hours that if reached before the 3 or 5 years would meet the terms of this program. Ask your dealer for details


BROCHURE

Select from Two Programs for the Best in After-Sale Care

Gold Star and Gold Star Plus


Gold Star
Gold Star+


3 Years*

LENGTH

5 Years*

Up to 3,000 Hours

HOURS

Up to 5,000 Hours

Full Bumper-to-Bumper with $0 DeductibleCOVERAGE

Ultimate ESC Coverage with $0 Deductible

Included with Base Warranty

SAVINGS

15% OFF Extended Service and Maintenance

All Factory-Recommended Maintenance Included

MAINTENANCE

Same as Gold Star

5 Year Subscription

FENDT CONNECT

Same as Gold Star

Loaner provided if equipment can’t be fixed within 48 hours†

UP TIME

Travel or hauling included from Day 1**





* Each equipment has specific hours that if reached before the 3 years would meet the terms of this program. Ask your dealer for details.
† Loaner program only applies to Tractors and Combines.
** Up to 4 hours per repair.


BROCHURE

Boost Your Bottom Line with Gold Star

The Savings​

Conservatively, Gold Star saves $8,000 per year in annual maintenance costs. Over the 3-year term, that is a $24,000 value.


Lock in today’s price with Gold Star Plus and receive a discount on parts and labor on all future maintenance as well as huge savings on future machine failures.

The Residual​

Fendt products enjoy some of the highest resale values in the industry. The Gold Star program ensures that all Fendt products are well-maintained, documented, and ready for the next task with their next owner.​

The Parts​

To ensure your Fendt machines are maintained to the highest standards, only certified AGCO parts are used for repairs. Our system fill rates are some of the highest in the industry, to ensure we have the right part for your machine when it’s needed.​

Gold Star Breakdown

Details


Fendt Tractors

Fendt Combines

Fendt Planters

Fendt Applicators

The Warranty

Three years or 3,000 engine hours (whichever occurs first).​

Three years or 1,250 engine hours (whichever occurs first)​.

Three years or 6,500 acres (40’ models) or 10,000 acres (60’ models) whichever occurs first.​

Three years or 2,000 engine hours (whichever occurs first).

The Maintenance​

All scheduled maintenance including routine fluid, filter changes & inspections during the term

All scheduled maintenance including routine fluid and filter changes and inspections during the term.​

Annual inspections (one per year) during the term.​

All parts and labor required to perform factory-recommended maintenance (every 500 hours or annually) during the term.

The Loaner​

A loaner is provided if your machine isn’t repaired within 48 working hours.​

A loaner is provided if your machine isn’t repaired within 24 working hours.​

Not offered due to the unique configurations of individual planters.​

N/A

Fendt Connect​

Five-year subscription​

Five-year subscription​

N/A​

Five-year subscription





Gold Star Plus Breakdown

Tractors: 3,000 hours or 5,000 hours

Combines: Five years and either 1,250, 1,600, or 2,000 hours,

The Loaner: No loaner - travel reimbursement from day one.